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Have questions about your claim?

For specific questions

  • Call the claims center at 1-800-318-6022 (Best times: 8 a.m. M-F/anytime Thursdays & Fridays)
  • Submit a secure online form with specific questions about your claim. Please include details.
  • Please don't ask for a call back if you submit the online form. Call the claims center if you must speak with an agent.
  • Response times: This is our busiest season. It may take multiple tries to reach us by phone. Expect a reply to your online form in about a week.

For general questions

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